I have spoken to many at Cabela's Customer Service and each time, I have been walked through the process of getting the safe to remember my finger print. The reliability of this safe opening is not a guarantee.
CABELAS RECENT NEWS HOW TO
It's like they locked me from their system! They blame federal law changes! Federal law is clear, but these peoples work there should know and explain clarify when someone ask questions, answer it, if you don't know, ask your supervisor! Don't be stupid and make other people's look stupid when they come to purchase items! This is shame! People need to take responsibility for their own $#*!! I asked about the questions, and they didn't explain to me what the question was about! Why are they working there? Are they hiring bunch of idiots! Train them then! Don't blame the FEDERAL LAW PLEASE! Train your employee how to communicate! DO NOT BUY GUNS FROM HERE! BETTER OFF SOMEWHERE ELSE! No wonder they have so many sales online to trap peoples!įor the past two years, I have been trying to get assistance with this safe-IT IS UNRELIABLE. They told me i can't never purchase a gun from them. This is a shame! I will never shop from this place. Customer service and peoples who work there don't know what they are doing and have no knowledge to be truthful to the customers and blaming federal law for their mistakes! We are in 2023 and peoples still have not learned how to communicate effectively and understand their own policy to explain to other people's, so they don't have to drive 30 miles two days in a row pick up the purchase they made.
CABELAS RECENT NEWS LICENSE
Purchased my gun went to pick up, but due to federal law questions that was revised, I answered one question wrong, and they told me come back tomorrow and pick up and the next day I went to pick up, they told me I prohibited myself from purchasing the gun, as a license carry owner, they screwed me up pretty good. This is a joke and I will never shop at Cabela's again. I paid $5 for shipping on a $25 item and in order to get the replacement, they have to issue a refund first and then I would need to place another order which would cost me another $5 shipping! Then simply place a new order for the item you want in exchange." As soon as the label is scanned by FedEx a refund credit will be issued. "Thanks for your interest in exchanging! The fastest way to facilitate an exchange is to have a return label issued and use it to return your item. I considered exchanging the item at the website but the following instruction made me not to bother with the hassle and keep the defective item and don't sweat getting a replacement. Don't they at Cabela's check the condition of the item before sending them out? All the signs indicate that this is a used product. One of the flaps of the box had been ripped off too. It is a flashlight and the chrome coating has been peeled off. I just received an order I purchased online at Cabela's and the item looks used with all the dings and scratches. Really? How generous! I would usually suggest that you call first, but chances are that you will get the same clueless individual who screwed-up the inventory in the first place. When we returned to the Service Counter to express our frustration, the woman indicated that "we wouldn't be charged for them". Then, you guessed it! When I went to look for them and found 9mm only, I asked one of the floor employees who clearly knew that there were no.38 special snake loads.
I said I would go back and get them myself and she indicted that "there are 16 in stock".
It was not and the woman at the counter stated that "it can take a couple of days" until I told her about the "same day pickup" ad that I had received.
When we arrived, we went to the Service Counter to see if the pickup order was ready. We headed out to the Hamburg PA store around 4pm, figuring that if they haven't pulled them yet, we can just go get them for ourselves and cancel the order. I thought, why play around, so I ordered 2 boxes on-line around 11:30. The day before we are heading out I received an advertisement saying "order before 1pm and pick-up the order the same day. Looking for.38 Special Snake shot shells, checked on line and saw that Cabela's has them in stock. Heading to Florida for vacation and the opportunity to hunt the predatory, over-populated pythons.
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